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How much can A.I. improve field operations?

Friday, August 23rd, 2019

According to Zinier, the answer is 100%! It had been three years since I came across an offering worthy of sharing when I was introduced to Zinier this month. The Zinier suite of Workflow, Logistics, and Field Operations tools are worth sharing on their own merits. What really excited me was that… Zinier introduces Artificial Intelligence (AI) into the tools used by companies to manage their services organizations. Zinier brought all of the steps and interactions…

Revisiting Our 8 Telecom Megatrends for 2018

Wednesday, October 24th, 2018

Before assembling the SellTower Telecom Megatrends for 2019, I took one last look at the Eight Telecom Megatrends for 2018 to assess the industry’s progress in each area.  As a reminder, a Megatrend is a trend that is large, long term, and that drives a permanent change in behavior. Ever growing network use and resulting capacity exhaust Thanks to the proliferation of LTE, all of the smarter and faster smartphones and apps, and growing trend of…

8 Technology MEGATRENDS for 2018

Thursday, October 5th, 2017

It’s never too early to look ahead and see the forest through the trees.  Upon rejoined the consulting world 6 months ago, I have been exposed to a whirlwind of information about new and emerging technology in the telecom sector.  Below are the eight technology megatrends that have captured my attention.  I define a MegaTrend as a long term, macro trend that drives permanent changes in customer experience, service delivery, and network infrastructure.  So, without further ado… 8 MegaTrends…

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